Access Central - Detox Referral Line
Related topics: Mental health and substance use Substance use
Need help immediately?
If there is a life-threatening safety concern, please call 9-1-1 or go to the Emergency Department at your nearest hospital.
Suicide prevention hotline: 1-800-784-2433
BC Crisis Line: 604-310-6789
Kids Help Phone: 1-800-668-6868
Indigenous Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717
Harm reduction: Toward the Heart
A phone line providing screening and information to substance use services and resources, with a focus on bed-based withdrawal management (detox). Call 1 (866) 658-1221 between 9 a.m. to 7:45 p.m. seven days a week.
How to access
This service is for residents of Vancouver, North Vancouver, Richmond, West Vancouver, Sea to Sky and Sunshine Coast. We accept self referrals.
Hours of operation
Seven days a week, 9 a.m. - 7:45 p.m.
Voicemails left after-hours are answered the following morning.
Phone number: 1 (866) 658-1221
What to expect
You will speak with a health-care worker who will screen and collect information about your goals, demographics, substance-use history and other related information. After the screen is completed, the worker will direct you to the service that suits your needs and goals.
Access staff will also provide information about services for adults with substance use challenges. People inquiring about the Addiction Recovery Housing Program will be transferred to the program.