Patient being seen at East Richmond Urgent Primary Care Centre.

Since the opening of the first location in 2018, there have been close to 500,000 patient visits to seven UPCC locations in the VCH region. 

UPCCs support injuries and illness including, sprains and strains; cuts, wounds or skin conditions; high fever; infections, including chest, ear and urinary tract; asthma attacks; new or worsening pain; dehydration and constipation; and less serious child illness and injury.

500,000

In the first five years, UPCCs in the VCH region have seen close to 500,000 urgent care visits

400

In 2023/24, UPCCs operated by VCH saw an average of 400 visits per day across the region

Patient exam room at Richmond Urgent and Primary Care Centre

What is an urgent and primary care centre (UPCC)?

Urgent and primary care centres (UPCCs) offer same-day access and urgent care for non-life-threatening health concerns, and is available for anyone without a family doctor or people who have a primary care provider (doctor or nurse practitioner) but can’t get a same-day appointment. VCH UPCCs provide care seven days a week with extended hours.