Adult Intensive Tertiary Mental Health Rehabilitation at VGH
- Joseph & Rosalie Segal & Family Health Centre 4th Floor, 803 West 12th Ave. Vancouver, BC V5Z 1M9
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- Main:: 604-675-3730
Need help immediately?
If there is a life-threatening safety concern, please call 9-1-1 or go to the Emergency Department at your nearest hospital.
Suicide prevention hotline: 1-800-784-2433
BC Crisis Line: 604-310-6789
Kids Help Phone: 1-800-668-6868
Indigenous Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717
Harm reduction: Toward the Heart
Adult intensive tertiary mental health rehabilitation provides inpatient service to people with complex mental illness that has stabilized to the degree that acute treatment is no longer required but rehabilitation is still required.
How to access
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Check eligibility
Adults aged 19 and above with severe and persistent mental illness and no acute medical condition.
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Contact us or the Access and Assessment Centre for details
Contact us at (604) 675-3730 or the Access and Assessment Centre (AAC) for details.
Hours of operation
We operate 24 hours a day, 7 days a week
Visiting hours may vary depending on the unit. Please call the Vancouver General Hospital switchboard at (604) 875-4111 to determine visiting times before your visit.
Parking and transportation
Pick-up and drop-off
Contact the service, program or department for pick-up and drop-off information.
Parking
Pay parking
If you're driving to VGH, leave enough time to find parking before your appointment. Consider dropping off elderly family members before seeking parking. Parkades can be found at the intersection of 12th Avenue and Laurel Street and within the Gordon and Leslie Diamond Health Care Centre at the corner of 12th Avenue and Oak Street.
Additional parking options, including parkades, street meters, and lots, are available within two or three blocks of the hospital. Refer to the site map for the parking symbol and respective locations. Note that overnight parking is not permitted for trailers or mobile homes. One-week parking passes for the VGH West 12th Avenue Parkade (at Laurel Street) can be purchased from the pay stations located in the parkade.
Download parking rates for VCH facilities
Wheelchair accessible parking
In both VGH parkades, wheelchair-accessible spaces are located near the elevators on levels 1, 2, 3 and 4. Metered spaces are available at the street level of the Jim Pattison Pavilion (enter from 12th Avenue) and within the inner courtyard. Be sure to display your “Disabled” parking permit.
Parking meters on-site
Some metered spaces are available outside the main entrance of the Jim Pattison Pavilion for dropping off and picking up patients. Other evening and weekend meters are within the inner courtyard north of 12th Avenue, entrance off Heather Street.
Free parking
You may find two-hour free parking between Oak and Granville streets (southwest of the hospital) and between West 12th and West 20th Avenues. Read the signs before you park. Parking attendants survey the area regularly, and many blocks are designated for residents only.
For more parking information, please call (604) 875-4832.
Electric vehicle charging
Designated electric vehicle charging stations are available for patients and visitors. Charging is available for up to 4 hours at Level 2 stations and up to 1 hour at Level 3 stations. Please review our electric vehicle charging station etiquette for more information.
Electric vehicle charging stations at VGH:
| EV Charger Type | Parking Stall Number |
| Level 2 Charger | 1574-1576, 1569-1573 4 stalls by level 2 elevator, no stall number |
| Level 3 Charger | 1577-1578 |
Public transportation
VGH is accessible by TransLink services from Vancouver International Airport, BC Ferry Terminals at Horseshoe Bay and Tsawwassen, Pacific Central Station (downtown Vancouver rail and bus station), and SkyTrain stations.
- Nearby bus routes include 9, 15, 17, and 99 B Line on West Broadway.
- Canada Line access from Broadway-City Hall station located at West Broadway and Cambie St. (~1km walk or use aforementioned bus routes).
Vancouver General Hospital (VGH)
Vancouver General Hospital (VGH) offers specialized health-care services to residents in Vancouver and across the province through regional programs. We provide a full range of basic and highly specialized emergency health-care and trauma services to British Columbia.
Adult Intensive Tertiary Mental Health Rehabilitation Services
Adult intensive tertiary mental health rehabilitation provides inpatient service to people ages 19+ with complex mental illness that has stabilized to the degree that acute treatment is no longer required but rehabilitation is still required.