Emergency

Intensive Case Management (ICM) Team at Pemberton Health Centre

Need help immediately?

If there is a life-threatening safety concern, please call 9-1-1 or go to the Emergency Department at your nearest hospital.

Suicide prevention hotline: 1-800-784-2433

BC Crisis Line: 604-310-6789

Kids Help Phone: 1-800-668-6868

Indigenous Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717

Harm reduction: Toward the Heart 

The Intensive Case Management (ICM) Team provides a support role for people who experience problematic use, chronic unmet medical needs, and multiple barriers to accessing services.

How to access

  • Check eligibility

    • Residents of Pemberton or the surrounding areas aged 19 and over with problematic substance use concerns.

  • Contact us to see if this service is right for you

Hours of operation

Currently open
  • Monday:   8:30 a.m. to 6:00 p.m.
  • Tuesday:   8:30 a.m. to 6:00 p.m.
  • Wednesday:   8:30 a.m. to 6:00 p.m.
  • Thursday:   8:30 a.m. to 6:00 p.m.
  • Friday:   8:30 a.m. to 6:00 p.m.
  • Saturday:   Closed
  • Sunday:   Closed

Parking & Transportation

Free parking is available.

Pemberton Health Centre

The Pemberton Health Centre provides 4 stretchers for emergency care as well as services that include emergency, diagnostic imaging, laboratory and physiotherapy services.

Intensive Case Management Teams

Intensive Case Management Teams (known as ICM or ICMT) provide a support role for people who experience severe substance abuse problems, chronic unmet medical needs, and multiple barriers for accessing services.