Emergency
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Stepping Stones Substance Use Services

Need help immediately?

If there is an urgent safety concern, please call 9-1-1 or go to emergency at your nearest hospital.

Suicide prevention hotline: 1-800-784-2433

Call BC Crisis Line: 604-310-6789

Kids Help Phone: 1-800-668-6868

BC Wide Indigenous Toll-Free Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717

Harm reduction: Toward the Heart 

Substance use services support adults living on the North Shore with their substance use goals, whether that’s using substances more safely, not using at all, or just getting information. We also help people with the mental health challenges that can cause their substance use problems, or get worse when people use.

Stepping Stones Substance Use Services provides easy and quick access to evidence-based treatments for adults who are struggling with problematic substance use or concurrent mental health and substance use issues.

Services include:

  • Substance use counselling
  • Weekly psychoeducation and therapy groups
  • Opioid Agonist Therapy (OAT)

How to access

  • Check eligibility

    • Adults aged 19 or over
    • Living on the North Shore, including Deep Cove and Lions Bay. 

  • Call us, walk in during business hours or refer

    You can contact us to learn about our team and become a client if we are a good fit. We also accept referrals from community agencies and from doctors/nurse practitioners whose patients live on the North Shore.

    To learn more, give us a call, or drop in 9 a.m. to 12 p.m. or 1 to 3:30 p.m. Monday to Friday.

Hours of operation

Currently closed
  • Monday:   8:30 a.m. to 4:30 p.m.
  • Tuesday:   8:30 a.m. to 4:30 p.m.
  • Wednesday:   8:30 a.m. to 4:30 p.m.
  • Thursday:   8:30 a.m. to 4:30 p.m.
  • Friday:   8:30 a.m. to 4:30 p.m.
  • Saturday:   Closed
  • Sunday:   Closed

To learn more, give us a call, or drop in 9 a.m. to 12 p.m. or 1 to 3:30 p.m. Monday to Friday.

Parking and transportation

We are located just west of Lonsdale Avenue on West 17th Street in North Vancouver, near Chesterfield Avenue, in Suite 250 of the Professional Centre Building, on the second floor. Regular public transit is available along Lonsdale Avenue.

Resources

Professional Centre

Professional Centre is a five-story medical and office building located in the Central Lonsdale neighbourhood of North Vancouver.

Substance Use Counselling

Outpatient individual and group counselling for people with substance use and/or mental health issues.