Emergency
Geometric pattern of mountains

Transitions Program

Need help immediately?

If there is an urgent safety concern, please call 9-1-1 or go to emergency at your nearest hospital.

Suicide prevention hotline: 1-800-784-2433

Call BC Crisis Line: 604-310-6789

Kids Help Phone: 1-800-668-6868

BC Wide Indigenous Toll-Free Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717

Harm reduction: Toward the Heart 

Transitions provides assessment and treatment services with substance use (including alcohol or drugs) or mental health concerns (including mood and anxiety).

Assessment and treatment services for Richmond residents aged 19 and over with:

  • Substance use and/or mental health concerns
  • Services may include individual and/or group counselling, psychiatric assessment (anti-craving and concurrent disorders), referral/advocacy, acupuncture

How to access

  • Check eligibility

    Residents of Richmond aged 19 and older with substance use (including alcohol and/or drugs) and/or mental health concerns (including mood and anxiety issues.)

  • Get a referral or self-refer

    Self-referrals are welcomed by calling Central Intake at (604) 244-5488 or on a walk-in basis Monday to Friday from 9:30 a.m. to 12 p.m. and from 1 p.m. to 3:30 p.m.

    Some services may require a referral from a health professional or family doctor. 

    Please call (604) 204-1111 to connect with our teams that support children, youth, adults, and older adults in Richmond.

Hours of operation

Currently closed
  • Monday:   8:30 a.m. to 5:00 p.m.
  • Tuesday:   8:30 a.m. to 5:00 p.m.
  • Wednesday:   8:30 a.m. to 5:00 p.m.
  • Thursday:   8:30 a.m. to 5:00 p.m.
  • Friday:   8:30 a.m. to 5:00 p.m.
  • Saturday:   Closed
  • Sunday:   Closed

Evening appointments are available on Tuesdays. Self-referrals welcomed on a walk-in basis Monday to Friday from 9:30 a.m. to 12 p.m. and from 1 p.m. to 3:30 p.m.

Parking and transportation

Access to the parkade is only available when driving East on Granville Avenue.  

Paid visitor parking is available on the 1st two levels of the parkade. The pay machine is on the 1st level.   

Richmond Place – 8100 Granville Avenue

Richmond Place at 8100 Granville Avenue in Richmond, B.C. is the location of various VCH services and programs that serve the Richmond community.

Substance Use Counselling

Outpatient individual and group counselling for people with substance use and/or mental health issues.