The following information provides a snapshot of some of the key health services available within or near your community. Depending on your health needs, you will have access to a broader continuum of specialty resources and health-care professionals located throughout VCH.

Vancouver Coastal Health (VCH) is responsible for providing health-care services to the people and communities we serve, which include Vancouver, Richmond, the North Shore, Sea to Sky, Sunshine Coast, Powell River, Bella Bella, and Bella Coola. VCH cares for patients referred from other health authorities, provides 46 per cent of all inpatient specialized care for the entire province, and works in partnership with Providence Health Care to deliver care in Vancouver.

Resources near you

    • Lions Gate Hospital

      Lions Gate Hospital is a 247-bed hospital serving the North Shore and providing specialty services to Sea to Sky, Sunshine Coast, Powell River, Bella Coola and Bella Bella. It is a recognized trauma centre and one of five neurosurgery centres in B.C. There is an active elective orthopedic and orthopedic trauma service receives referrals from the areas listed above. The hospital provides full maternity and pediatric services; eight surgical operating rooms in addition to four unique procedure rooms for local, cataract and basic fluoroscopy supporting procedures. This specialized acute-care centre also has a variety of diagnostic services including one of the most clinically advanced MRI scanners in Canada.

    • Emergency Department Wait Times

      Provides emergency department wait times for the Vancouver, Richmond and North Shore emergency departments, as well as the Urgent and Primary Care Centres. Please call 911 or go directly to your nearest emergency department if you are in need of serious medical attention including experiencing chest pain, severe bleeding or stroke symptoms.

    • Indigenous Patient Navigators

      Lions Gate Hospital has Indigenous Patient Navigators that provide direct patient and family support, including access to Elders, traditional ceremonies, and traditional healing practices, as well as support and education to health-care team members caring for Indigenous patients.

    • Parkgate Community Health Centre

      The North Shore Community Health Centres provide a number of services including community care, ambulatory clinics, immunization clinics, community nutrition, healthy living programs, outreach clinical and health promotion programs, audiology, speech therapy and assessments, environmental health and community licensing.

    • Central Community Health Centre

      The North Shore Community Health Centres provide a number of services including community care, ambulatory clinics, immunization clinics, community nutrition, healthy living programs, outreach clinical and health promotion programs, audiology, speech therapy and assessments, environmental health and community licensing.

    • West Vancouver Community Health Centre

      The North Shore Community Health Centres provide a number of services including community care, ambulatory clinics, immunization clinics, community nutrition, healthy living programs, outreach clinical and health promotion programs, audiology, speech therapy and assessments, environmental health and community licensing.

    • North Vancouver Urgent & Primary Care Centre (UPCC)

      For clients with same-day, non-life-threatening injuries and illnesses who are unable to see a family doctor or health-care provider. A UPCC is not intended to replace family doctors as a first point of contact for health concerns, nor will it replace Emergency Departments for life-threatening illnesses or injuries.

    • HealthConnection Clinic

      HealthConnection Clinic provides primary care for North Shore residents without a family doctor and who have complex medical conditions and social needs, including mental health, addiction and socio-economic needs (like housing, income, access to food). We accept clients referred by other health care providers or community service providers. No scheduled appointment or formal referral is necessary.

    • Finding a family doctor and other primary care options

      For suggestions and options for finding a primary care provider in your community.

    • North Shore Central Community Health Centre General Reception

      Access information about services such as home-based and ambulatory clinic nursing, community rehabilitation, case management, palliative care, home support, adult day programs, assisted living, residential care and respite care on the North Shore.

    • North Shore Adult Mental Health Intake at HOpe Centre

      The single point of access for mental health and substance use intake services and assessments for adults (19+). Services include assessment, resource identification and linkage, and short-term treatment. Specialists require referral from a primary care provider – contact us if you need assistance.

    • Mental Health Inpatient Services at the HOpe Centre

      ​The HOpe Centre Mental Health Inpatient Unit provides acute inpatient assessment and treatment services. Services are multi-disciplinary with the goal of stabilizing the acute illness and linking the patient to community mental health and substance use services for follow up and continued treatment and recovery.

    • North Shore Older Adult Mental Health Program

      The Older Adult Mental Health Program offers specialized services for adults 65 years and older with mental illness, substance use, dementia, behaviour issues related to dementia, and physical and functional decline. Specialists require referral from a primary care provider. Contact us if you need assistance to find a provider.

    • North Shore Foundry

      Foundry offers free, confidential, and non-judgmental services, including access to peer support, social services, mental health and substance use counselling, for youth ages 12-24 and their families. Over-the-phone and walk-in support available - visit the link for opening hours.

    • Stepping Stones Substance Use Services

      Assessment and treatment of clients on the North Shore with a substance use disorder that may also be experiencing mental health illness (19+ years). To access services, you can provide a self-referral or get referred by your primary care provider. Call 604-982-5616 from 8:30 a.m. to 4:30 p.m., Monday to Friday.

    • Youth Urgent Response Team (YURT)

      The YURT provides urgent and short-term services to youth ages 12-19 in North or West Vancouver who are experiencing thoughts, feelings or behaviors and/or substance use which is seriously interfering with their daily functioning. Monday to Friday, 9 a.m. to 7 p.m.

    • Magnolia House

      Magnolia House is a community-based mental health facility on the North Shore that provides short-term psychiatric emergency and crisis intervention.

    • HealthLink BC

      To quickly access non-emergency health information via the provincial resource, HealthLink BC, dial 8-1-1 or go online to www.HealthLinkBC.ca. Translation services are available in over 130 languages on request

    • Patient Care Quality Office

      Patients who have a complaint that remains unresolved after discussion with care providers, may contact the VCH Patient Care Quality Office. Office hours are Monday to Friday, 8:30 a.m. to 4:30 p.m.