Indigenous Patient Navigators (IPNs)
Related topics: Indigenous care & support services Indigenous services and resources
Indigenous Patient Navigators support patients, families and staff while respecting local traditions, protocols, and practices to ensure culturally safe health care services.
Holiday Hours: Please note IPN services are available on December 24 from 8 a.m. to 4:30 p.m. We will be closed on December 25 and 26 and will resume regular hours on December 27.
What to expect
Indigenous Patient Navigators provide direct patient and family support, including access to Elders, traditional ceremonies, and traditional healing practices, as well as support and education to health-care team members caring for Indigenous patients. The services provided by IPNs include:
- consultation with health care staff on health care planning for patients;
- resource/contact information on Indigenous-specific resources and referrals for health-care teams;
- coaching and consultation on Indigenous patient care;
- traditional cultural support – smudging, traditional medicines;
- talk with patients and family on health-care needs; and
- Indigenous Cultural Safety education.
Lower Mainland
Hours:
8 a.m. to 8 p.m. Monday to Friday
8 a.m. to 5 p.m. on weekends and holidays
Urban Indigenous Patient Navigator
Phone: 1 (877) 875-1131
Email: info.indigenoushealth@vch.ca
Vancouver General Hospital, Richmond Hospital, UBC Hospital, G.F. Strong Rehabilitation Centre and George Pearson Centre
Phone: (604) 314-8069
Email: info.indigenoushealth@vch.ca
Lions Gate Hospital
Phone: (604) 789-7256
Email: info.indigenoushealth@vch.ca
qathet General Hospital
Hours:
8 a.m. to 4 p.m. Monday to Friday
Phone: (604) 414-4128
Email: jessica.hackett@vch.ca
ƛ̓uxválásu̓ilas Heiltsuk Hospital
Hours:
8 a.m. to 4 p.m. Monday to Friday
Phone: (604) 786-1736
Email: cynthia.peal@vch.ca
Sechelt (shíshálh) Hospital
Hours:
8 a.m. to 4 p.m. Monday to Friday
Hospital referrals:
Consult 'Aboriginal/Indigenous' via Cerner
Community referrals
Contact Amanda Dixon to request support.
Phone: (604) 886-8602
Email: amanda.dixon@vch.ca
Bella Coola General Hospital
Hours:
8:30 a.m. to 4:30 p.m. Monday to Friday
Phone: (236) 589-4717
Email: norma.mack@vch.ca
Find this service near you
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Indigenous Patient Navigator (IPN) at Bella Coola General Hospital
1025 Elcho Street Bella Coola -
Indigenous Patient Navigator (IPN) at qathet General Hospital
5000 Joyce Avenue Powell River -
Indigenous Patient Navigator (IPN) at Sechelt | shíshálh Hospital
5544 Sunshine Coast Highway Sechelt -
Indigenous Patient Navigator (IPN) at ƛ̓uxválásu̓ilas Heiltsuk Hospital
88 Waglisla Street Bella Bella -
Indigenous Patient Navigators (IPNs) at G.F. Strong Rehabilitation Centre
4255 Laurel Street Vancouver -
Long term care homesIndigenous Patient Navigators (IPNs) at George Pearson Centre
700 West 57th Avenue Vancouver -
Indigenous Patient Navigators (IPNs) at Lions Gate Hospital
231 East 15th Street North Vancouver -
Indigenous Patient Navigators (IPNs) at Richmond Hospital
7000 Westminster Highway Richmond -
Indigenous Patient Navigators (IPNs) at UBC Hospital
2211 Wesbrook Mall Vancouver -
Indigenous Patient Navigators (IPNs) at Vancouver General Hospital
899 West 12th Avenue Vancouver